Returns & Exchanges
At UK Pen Blanks, we want you to be completely satisfied with your woodturning materials; if your blanks or hardware do not meet your expectations, we offer a 30-day return policy for unused items in their original condition.
Initiate Your Return
Contact our support team with your order number and details of the wood blanks or accessories you wish to return to receive a Return Authorization.
Package Securely
Carefully wrap your items in their original packaging to prevent damage to the grain or finish during transit, ensuring all components are included.
Dispatch the Parcel
Send your package via a tracked courier service to our UK warehouse; please retain your proof of postage until the return is successfully processed.
Receive Refund or Exchange
Once our team inspects the returned materials, we will issue a full refund to your original payment method or dispatch your replacement items within 5 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
